If Comprehensive Outpatient Joint and Spine Institute believes that you have health insurance and/or HMO coverage(s) that may cover some or all of the Services, Comprehensive Outpatient Joint and Spine Institute may initiate contact with them to determine your cost-sharing responsibilities for Comprehensive Outpatient Joint and Spine Institute’s bill. You may contact them directly as well for additional information concerning your cost-sharing responsibilities. If Comprehensive Outpatient Joint and Spine Institute determines that you have cost-sharing responsibilities for Comprehensive Outpatient Joint and Spine Institute’s bill, in accordance with Comprehensive Outpatient Joint and Spine Institute’s financial assistance policies, you will be required to pay your cost-sharing responsibilities in full on or before the date that Services are provided. Comprehensive Outpatient Joint and Spine Institute’s financial assistance policies are that if you are unable to pay your cost-sharing responsibilities in full on or before the date that Services are provided, because you believe you are medically indigent or you are not covered by any health insurance or HMO, then upon request Comprehensive Outpatient Joint and Spine Institute, in its sole discretion, may offer you a discount on the amount due and/or offer a payment plan. Any such discount is considered by Comprehensive Outpatient Joint and Spine Institute to be “charity care.” There is no formal application process for obtaining “charity care” at Comprehensive Outpatient Joint and Spine Institute. Comprehensive Outpatient Joint and Spine Institute’s standard collection policy is to produce and send one or more bills to patients for their cost sharing amount.
Good Faith Estimate
Upon your request, and before the provision of non-emergency care at Comprehensive Outpatient Joint and Spine Institute, you can receive a good faith estimate of anticipated charges for the treatment of your condition at Comprehensive Outpatient Joint and Spine Institute. This estimate must be provided to you within seven (7) days of the request being received by Comprehensive Outpatient Joint and Spine Institute. You should contact your insurer or health maintenance organization regarding your cost-sharing responsibilities. You may request and obtain a Good Faith Estimate by calling Comprehensive Outpatient Joint and Spine Institute at 813-596-5200.
Itemized Bill
Upon request and after discharge from Comprehensive Outpatient Joint and Spine Institute we will provide a statement within 7 working days of your request.
Provider Disclosure
Services may be provided in this health care facility by Comprehensive Outpatient Joint and Spine Institute as well as by other health care providers who may separately bill the patient and who may or may not participate with the same health insurers or health maintenance organizations as Comprehensive Outpatient Joint and Spine Institute. You may request a more personalized estimate of charges from these other health care providers by contacting the health care providers directly. Comprehensive Outpatient Joint and Spine Institute may contract with providers for pathology and anesthesiology services; these services are billed separately from Comprehensive Outpatient Joint and Spine Institute for their services. You may contact these providers through their contact information provided below.
Comprehensive Outpatient Joint and Spine Institute Providers
Team Health Anesthesia https://www.teamhealth.com/contact-us/?r=1
Infinity DME http://www.infinitydme.com/contact/
LabCorp https://www.labcorp.com/patient-bill-pay
Quest https://www.questdiagnostics.com/home/patients/
Patient Health Record
Upon request and after discharge from Comprehensive Outpatient Joint and Spine Institute, Comprehensive Outpatient Joint and Spine Institute will make available the patient record that may be necessary for verification of the accuracy of your patient statement within 10 working days of your request.
Link to Healthcare Related Data
Pursuant to AHCA Statute: s.405.05,F.S. please find here a link to data, quality measures, and statistics that are disseminated by AHCA.
To report a complaint or grievance, you can contact the facility Administrator by phone at 813-596-5200 or by mail at:
Comprehensive Outpatient Joint and Spine Institute
15238 Virginia Station Odessa, Florida 33556